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Saturday, July 2nd, 2011

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Great Plains Var Newsflash: Posting Server and Automatic Batches Posting

Microsoft Dynamics GP is popular ERp platform for eCommerce applications and business portals, where you have established shopping cart with customer registration, product catalog surfing and items picking functionality.  Assuming that customer pays by credit card right away, and you then send Sales Order Processing Invoice to Great Plains through eConnect programming logic – there is good idea to finish all the work in Dynamics GP, such as apply deposit against invoice and post SOP Invoice or Batch.  However eConnect, and this is limitation of Great Plains Dexterity architecture, doesn’t have functionality to post GP batches.  You need Alba Spectrum Posting Server or Autopost.  Please read product highlights:

1.       Dynamics GP Dexterity source code programming and batch posting.  As the developer or SQL programming, all you do is place the batch name to the queue table, triggering GP that batch is ready to be posted.  Then, seeing batch in the queue, Posting Server initiates exactly the same posting process as if user hits Post Batch in GP user interface.  Please, note – as we use GP Dexterity posting logic, posting server is very reliable in GP version upgrades

2.       GP modules covered.  As we are using native Great Plains Dexterity posting logic, all modules are covered, where you have batch or transaction posting functionality: SOP, POP, General Ledger, Payroll, Inventory Control to give you good examples

3.       Posting Server over stored procedures designed from scratch.  If you have SQL programmers in IT department, the idea might be great on the first glance, however simple comment like that may be discouraging.  Great Plains ERP application was written in Great Plains Dexterity shell, and it took several years of efforts for Great Plains Software back in earlier 1990th with large development team to make it happen.  Batch posting logic is crucial and we could estimate that posting programming porting is close to 30 percent

About the Author

Andrew Karasev, Alba Spectrum LLC, [email protected], http://www.albaspectrum.com, 1-866-528-0577 , Great Plains, VAR, Partner and Reseller in Illinois, Georgia, South Carolina, California, Texas. Please visit our info portal Pegas Planet: http://www.pegasplanet.com Local Service in Chicago, Atlanta, San Diego, Los Angeles, Orange County, Houston. We also have Dexterity Software Development Factory and SB1 Technical Support Call Center, serving USA country side businesses and internationally: Canada, Brazil. Illinois practice: Naperville, Aurora, Plainfield, Marseilles, Ottawa, DeKalb, Springfield, Oakbrook, Glenn Ellyn, Wheaton, Bolingbrook, Romeoville, Lisle, Melrose Park, Brookfield. San Diego and LA practice: Rancho Bernardo, Oceanside, Poway, Long Beach, Irvine, Mission Viejo, San Marcos, Carlsbad, La Jolla, Escondido. Houston Practice: Dallas, Galveston, Sugar Land, Pearland, Katy, Pasadena, Rosenberg, League City, Galena Park

How do you pronounce SQL?

1) Ess Queue El
2) "Sequel"

I've noticed microsoft calls it Sequel while the rest of the computer world calls it S-Q-L. Need expert opinion. No n00bs.

I fell about laughing when I read the answer that 'Microsoft is the one that made it'.

SQL was invented by Edgar F. Codd when he was working at IBM.

He called it 'SEQUEL'. Both that and 'SQL' are correct ...

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Microsoft CRM for customer services

Microsoft CRM Customer service

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization. The main features and benefits of Microsoft CRM customer service include:

Manage accounts with insight and collaboration

Boost agent productivity with a familiar user interface that is natural and personal.

Create business connections across CRM activities and entities.

Build teams with users from multiple business units to own records and assigned roles.

Audit changes to business data with automatic notification.

Enable role-based access and permissions to accounts and data.

Respond to cases quickly and precisely

Respond to cases faster with access to complete case and customer data.

Use guided business processes and scripted dialogues to deliver fast and precise service.

Manage cases across individual and team queues that are user friendly and configurable.

Personalize data views, dashboards and navigation; pin favourites to workstation.

Flexibly manage cases across channels for customer convenience.

Get the right information at the right time

Increase first contact resolution with the built-in knowledge repository.

Speed case handling by making it easy to find information with familiar tools.

Avoid duplicated efforts by using cross-channel knowledge and collaboration.

Use familiar and graphical tools to track and monitor the flow of knowledge.

Simply contract management

Simplify contract management to develop and revise customised customer contracts.

Use workflow to trigger activities to help agents consistently deliver the right level of service.

Gain actionable insight to help agents sell more service and support contracts.

Give agents real-time access to views of service eligibility for each customer.

Get the right information at the right time

Increase first contact resolution with the built-in knowledge repository.

Speed case handling by making it easy to find information with familiar tools.

Avoid duplicated efforts by using cross-channel knowledge and collaboration.

Use familiar and graphical tools to track and monitor the flow of knowledge.

Streamline scheduling with all resources required to perform a service

Schedule services and resources in Microsoft CRM to serve customers effectively.

Save time with familiar and easy scheduling tools.

Stay connected across teams with a centralized view of service calendars and resources.

Use familiar tools to set up and manage reoccurring appointments in CRM.

 

About the Author

Pythagoras is the UK's leading provider of Microsoft CRM solutions

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